I (Dr Prem Jagyasi) am writing this message of appreciation for the efforts BMC team (in particular R South Ward) and private healthcare industry for the case of Mr. Ashok Gupta. It has come to notice that some people with vested information are spreading wrong information because of misinterpretation and hence this message should provide clarification to all.
Mr. Ashok Gupta was found asymptomatic Covid positive at Hinduja and was asked to report to BMC for further treatment. The family went to the Seven Hills Hospitals but since the patient needed dialysis and had a pacemaker Seven Hills couldn’t admit the patient, rightly so. During this time, the BMC Health team AMO R South Ward, in particular, Dr. Pratima was in touch with the patient’s family and me.
We had to find another hospital and given my relationship with private hospitals I contacted as many as 8 hospitals. Dr. Pratima also reached out to many hospitals. All of them were co-operative and supportive. However, the case of Mr. Ashok Gupta was a different one. Some other friends and family members of the patient were also involved to support Mr Gupta.
Eventually, Nanavati hospital and team (Special mention to Mr Mohit Jain) were kind enough to understand the difficulties and they created a special bed for patient with appropriate medical facilities. It did take a day to arrange for everything but since the patient was asymptomatic and didn’t have any serious issues, it didn’t pose any problem. I have spoken with family personally and all of them are doing well. Dr. Pratima and BMC team did their best to get the patient admitted, and they deserve appreciation and respect.
Dear Team BMC, I am writing you this message to thank you for putting the best efforts during this challenging time. I am aware some of your team members are working till late night away from family. You have our utmost respect. The family wants to convey their word of gratitude towards everyone working in your team.
Dear private Healthcare, My special appreciation for all your support and sincere efforts. The team at Nanavati was so co-operative that they went out of their way to create a special bed for this patient, my heartfelt respect for them. I also thanks to Kokilaben, HN Reliance, Fortis and other hospitals who listened to this case and extended support.
Apart of this, I have learnt from the family that the Samta Nagar local police authorities were also very co-operative in this particular case stepping in with the best support. The Whispering Palm Building society also realized the gravity of the case and has extended the best of care for the family.
Please read below Message from Family members.
Dear Dr. Pratima, I would like to highlight and acknowledge the help and guidance provided by various parties. The first day was difficult since we were not able to get admission in Seven Hills despite the best efforts of everyone, including BMC, since there was a shortage of beds for dialysis patients. However, the next day we were able to get admission in Nanavati through the help of our relatives, friends, Dr Pratima, Dr. Prem, doctors and concerned staff from Nanavati hospitals involved and AMO RS ward as well. BMC was also in regular touch with Nanavati Hospital and also guided us during the process. I would like to also acknowledge the efforts of local parties’ representatives in drawing attention to the issues we were facing which helped rally around further support for us. BMC as well as the police officials from Samta Nagar Police Station, have been continuously in touch with us since the first day to check on the progress.
Given the above, there is no reason to create a media stir spreading dissatisfaction or false representation of the case. It’s unfortunate that some of our community members and ill-motivated people do not see the efforts but are trying to create a stir. I, therefore, request all to come together and appreciate the efforts of humankind in battling this challenging situation. On behalf of the family, I thank everyone for their timely support.
Dr Prem Jagyasi