My Panasonic dmp-bd85k is not working properly. Its button is working properly but if I am clicking zoom in it is getting zoom out and when I am clicking zoom out it is getting zoom in. I think there is some problem in the programming that is why it is doing the vice versa job but as I am not a programmer so what should I do please reply in layman language? Also, there is slight picture quality problem also. It is getting dim. But I don not know whether it is of TV of Panasonic dmpâbd85k blue ray player or not!