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What should a patient expect from a facilitator?

contract with a facilitator

While signing an agreement or entering into a contract with a facilitator you will likely develop certain expectations. It is quite natural when you are paying someone for their services that you start expecting optimum results. Medical facilitators should have a basic idea and knowledge of all medical procedures through researching different treatment options before presenting it to any of the medical travellers, so that the patient can compare between different options of doctors, services, and destinations. Ask them on what basis they select hospitals, clinics, and spa facilities.

Seeking opinions are not the same as receiving advice on different treatment options. Before receiving any advice ensure that the physician in question is a doctor or a specialist in the particular field you are enquiring about. The facilitator will have established connections with the hospitals and will be aware of general medical terminology related to treatments, so that they can explain the same to you. Ask them questions to find out if they are associated with any particular hospitals, if they function as a tourism agency or just an intermediary.

A good agent will not sell you the trip but will explain the terms and conditions with its pros and cons by offering you honest advice. These terms include legal terminology and any contracts you make with healthcare providers. Moreover, the facilitator should be able to understand their liability towards the patient, should anything go wrong. Furthermore, make sure that the hospitals they are selecting are accredited by organizations such as JCI, QHA, and BUPA international. They must know the value of a recognized hospital versus a non-recognized one.

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