Customer Services that won my heart at Urban Central Suites Beirut Lebanon- Review by Dr Prem

This summer, my wanderlust mind turned its attention towards Beirut, the capital city of Lebanon located on the Mediterranean Coast. With the raging summer ruling Beirut this time, it may not seem a perfect choice but thanks to the Urban Central Suite where I put up for few days that didn’t make me feel the heat. Well, it was beyond my expectation that this Lebanon hotel would make my short stay so gratifying compelling me to pen few words about it.

Urban Central Suites is a super cozy hotel with a 4 star rating situated at the hub of Dekwaneh’s central business district in Beirut.Considering its qualitative elements from all possible angles, the facilities on offer merit a superlative rating that money can possibly buy. The other remarkable feature which you may not always swap for no matter how much money you can afford to pay is the warm hospitality of the hotel staff.

The rooms are spacious and spotlessly clean. Every suite is elegantly configured in an unmatched comparison when it comes to gratify the top notch corporateclients. Considering its positional advantage, the amazing property is a piece of cake. It is just a stone’s throw away from primary corporate offices of the town.

It is also brief a five minute walk from Le Mall Habtoor Grand and the city central Mall. You drive for just 15 minutes, you reach the Airport. The axial coordinates make this hotel a focal point for heavy tourist demand making it a model accommodation for a day out Downtown and relaxing escapades to the prodigious Jounieh sea beaches.

The hotel can be reached from any important landmark,places of tourist interest and departure and entry points to the town.Perhaps, this is one of the premium aspects of this hotel which I felt immensely appealing.

Free Wifi, free parking, AC installed rooms, laundry services, banquet rooms, airport concierge services etc. are just like any other starred hotels, but my special words of appreciation go for their arrangement of special balconies for the smokers.

In a country where tourism contributes significantly to its economic growth, such smart arrangements in hotels are bound to create a long term impact considering the rise of wellness awareness among the global travelers. Other facilities that you get over here make this hotel a blissful snug of a retreat which is too good to be true.

The balcony offered a slice of pleasant charm to me. Standing here, I had a spectacular vista of the Downtown Beirut. The sunset over the urban skyline was just mesmerizing. The room had an elegant king sized bed,cozy and gorgeous. It embraced me to a tranquil repose after a hectic day.

My room was complete with tasteful decor and had a compact and well stocked kitchenette including a microwave. There were rooms designed to meet the best of contemporary interior layout for family accommodation, the business class and romantic couples as well.

The kind of food and beverage I was treated with was awesomely delightsome. There was a platter of choices ranging from continental culinary wonders to non-veg meaty delicacies from an authentic kitchen from the Middle East full of aromatic lip smackers!

If this hotel was a drop dead mix of immense comfort and positional lead, the customer service is in line for prompt and caring delivery. Special mention needs to highlight the highly valued support I received from Anna, the hotel receptionist. A lady of helpful and charming demeanor, she had designed an excellent itinerary for our trips in and around the town of Dekwaneh and Beirut as well for an extended travel.

Honestly speaking, she took sincere efforts to make our stay comfortable backing up my Beirut trip with a lot of elements of value added travel.The staffs were all resourceful, had a good grasp over English and by far were dedicated.

Customer service was keen on pick up and drop facilities ensuring the clients don’t face the slightest bit of hassle. Even they were extremely accommodative when I insisted some last minute changes in my travel itinerary. They followed my instructions enthusiastically with a smiling face. In a scenario, when quality customer service is making or breaking the image of a travel accommodation, Urban Central Suite is quite a few steps ahead.

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