Customers are of utmost importance to any company and to maintain a large number of loyal customers, one must know how to deal with the dissatisfied and irate ones. The following are the steps to take care of an irate customer.
We encounter mean people in our daily lives. They are unavoidable and seem to be everywhere. Here are some tips for dealing with a mean person.
Many families do not have a plan to deal with anger, whether it is the outburst of a two years old or the ranting and raving of a 14 years old. Handling children’s anger is often bewildering, challenging, and stressful for adults; but finding out effectiv
Nobody likes to talk to a dissatisfied customer when they are in a bad mood. But here is how you can handle them in simple and friendly manner.
Partners who cheat can cause a lot of mental agony and friction and can spoil the relationship as well. Even if it is the man or the woman who cheats, the rules to deal with it are generally same, though women tend to be more forgiving towards cheating ma
One needs strength and courage to come out of a tragic situation. It could be the death of a loved one, an accident, a disease that has left you handicapped, a scary situation from which you have escaped unscathed; tragedy can be very disturbing, and so y
Friends are made to support you when you are in trouble and rejoice with you in your success and happiness. It is when they turn into backstabbers that life becomes hell for you and you are in a fix as to how to deal with them. Backstabbing friends need t
When you find out that your boyfriend is cheating on you, it raises various questions about how to deal with the situation and whether to continue the relationship. However, knowledge of dealing with infidelity helps in decision making.
Some people are often unhappy, gossip a lot and complain too. They are not happy and won’t let others live happily. It gets too difficult at times to deal with this kind of unreasonable people. Read on to know what we can do to change them.
With so many conflicting advice about dealing with children, parents and caregivers are often bewildered by knowing whether what they are doing is right or wrong. The best policy to adopt for grooming children is to correct them when they are wrong and en