How to deal with communication problems

Dealing with communication problems is no mean task. If you know how to deal with conflict then it will be slightly easier for you to deal with problems related to communications. The three key elements required to resolve serious communications problems are compassion, empathy and patience. You must try to avoid ambivalence under any circumstances to fix any sort of communication problem.

1. Find out the cause

This is perhaps the most important and the first step in dealing with communication problems. You need to get the other person talking and find out what really happened. You must be a very good listener in order to deal with these problems. You need to assure the person that you will listen to him/her privately and will present an objective view of the situation. Do not pressurize the other person in speaking with you. The person should be allowed to vent out his feelings and anger, if any. Once you allow him/her to do that, the real cause of the communication problem will become apparent.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Explain the ground rules

The people who are experiencing communication problems must sit together and determine the basic or ground rules. We all know that arguing is a valuable skill but doing that without proper cause and without limits can prove to be counter-productive. Both parties must understand that there are unacceptable ways to fight with each other and one should never venture into these territories. The ground rules should clearly define how an argument will progress. For example, personal attacks are a strict no-no and should never be encouraged.

3. Consider the cultural differences

It is a known fact that cultural differences between people can lead to serious communication problems between two or more parties. A simple lack of understanding can pave the way for a serious breakdown in communication which may eventually lead to conflict. Try to understand each other by listening carefully to the other party’s arguments and his point of view. This will lead to better understanding of the situation.

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Dr Prem Jagyasi and Team (C)

Dr Prem is an award winning strategic leader, renowned author, publisher and highly acclaimed global speaker. Aside from publishing a bevy of life improvement guides, Dr Prem runs a network of 50 niche websites that attracts millions of readers across the globe. Thus far, Dr Prem has traveled to more than 40 countries, addressed numerous international conferences and offered his expert training and consultancy services to more than 150 international organizations. He also owns and leads a web services and technology business, supervised and managed by his eminent team. Dr Prem further takes great delight in travel photography.

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