{"id":5577,"date":"2022-03-24T11:33:36","date_gmt":"2022-03-24T11:33:36","guid":{"rendered":"https:\/\/drprem.com\/timeline\/?p=5577"},"modified":"2022-03-24T11:52:57","modified_gmt":"2022-03-24T11:52:57","slug":"7cs-in-patients-experience-in-healthcare","status":"publish","type":"post","link":"https:\/\/drprem.com\/timeline\/7cs-in-patients-experience-in-healthcare\/","title":{"rendered":"7C’s In Patients Experience in Healthcare"},"content":{"rendered":"

Dr Prem\u2019s 7C\u2019s of Patient Care in Medical Tourism, Global Healthcare and Wellness Tourism<\/h1>\n

\"\"
\n\"\"
\n\"\"
\n\"\"
\n\"\"
\n\"\"
\n\"\"
\n\"7C's<\/p>\n

Seven vital tenets contribute to delightful patient experience in medical tourism and Wellness Tourism. It is just like the seven different colors in the spectrum. You miss one, your patient care system is incomplete. Does your \u2018Care Delivery\u2019 system take into account 7 crucial traits?<\/p>\n

1.\u00a0\u00a0\u00a0\u00a0Compassion
\nPatient\u2019s sufferings can be beyond medical issues that they can\u2019t explain. Compassion is the willingness to act on patient\u2019s sufferings. It acts as a soothing balm giving them the strength to move on.<\/p>\n

2.\u00a0\u00a0\u00a0\u00a0Care
\nPatients in distress always look for personalized care. Each patient has their own unique needs that may not align with your existing care system. Make your care system flexible to offer personalized care meeting every small and big needs of patients.<\/p>\n

3.\u00a0\u00a0\u00a0\u00a0Communication
\nPoor patient-provider communication impacts the end experience that are most unwelcome. Use the right words and tone in communication to set the emotional connect with the patient or wellness-seekers. They feel assured that they have come to the right placed.
\n4.\u00a0\u00a0\u00a0\u00a0Clarity
\nMismatch in what a patient gets and what has been promised sours the patient experience. Neither he will come back for the purchase or help in word-of-mouth referrals. Build a strong understanding of what the patient is asking for and what is going behind in his\/her mind. You will get better clarity of what to offer.<\/p>\n

5.\u00a0\u00a0\u00a0\u00a0Convenience
\nInconveniences in service and offerings add to patient\u2019s woes. They get confused and develop a negative perception about your brand. Remove complexities from various touchpoints. Keep offerings neat and simple. Monitor the pleasure\/pain ratio of the patient\u2019s experience.<\/p>\n

6.\u00a0\u00a0\u00a0\u00a0Culture
\nSustainable business comes from creating a culture that supports and values customers\u2019 and employees\u2019 happiness and well-being. Acknowledge patients\u2019 needs and respect their choices. Invest in your employees\u2019 well-being to keep them motivated in handling medical tourists effectively.<\/p>\n

7.\u00a0\u00a0\u00a0\u00a0Coordination
\nThe entire care system can be topsy-turvy due to lack of coordination. A short pause in service can have ripple effects in patient experience. Patients and clients may feel annoyed and irritated. Create a system to facilitate seamless cross-departmental information sharing as and when needed.<\/p>\n

Read Full Article on Patient Care in comment section.<\/p>\n

#drprem<\/a>\u00a0#liveagreatlife<\/a>\u00a0#wellness<\/a>\u00a0#wellnessresort<\/a>\u00a0#wellnessconsultant<\/a>\u00a0#wellnesscoach<\/a>\u00a0#medicaltourism<\/a>\u00a0#medicaltourismfacilitator<\/a>\u00a0#globalhelathcare<\/a>\u00a0#minfulness<\/a>\u00a0#loveyourself<\/a>\u00a0#consultant<\/a>\u00a0#corporatewellness<\/a>\u00a0#healthcare<\/a>\u00a0#digitalhealthcare<\/a>\u00a0#healthcaretechnology<\/a>\u00a0#publication<\/a>\u00a0#magazineeditor<\/a>\u00a0#review<\/a>\u00a0#giveaway<\/a>\u00a0#followforfollow<\/a>\u00a0#followback<\/a><\/p>\n

Comments:<\/h4>\n
\n
\n

Ansari Shoeb Alam<\/span>
\n<\/span><\/span><\/a>Here is the full article link :\u00a0go.drprem.com\/jmap\u00a0<\/a><\/p>\n<\/div>\n

\n
\n

Ansari Shoeb Alam
\n<\/span><\/span><\/a>Improving patient care has to become a priority and this article will really help!<\/p>\n

\n
\n

Amelia B<\/span>
\n<\/span><\/span><\/a>This is Insightful, Thanks\u00a0Dr Prem<\/a><\/p>\n<\/div>\n<\/div>\n

\n
\n

Vishal Sharma<\/span>
\n<\/span><\/span><\/a>This will help to understand and improve patients care services<\/p>\n

\n
\n

Harshit Ahiwale<\/a>
\n<\/span><\/span>#compassion\u00a0<\/a>#care\u00a0<\/a>
\n#communication <\/a>
\n#clarity <\/a>
\n#convenience<\/a>
\n#culture<\/a>
\n#coordination<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

\n
\n

Nandini Moulik<\/span>
\n<\/span><\/span><\/a>Patient experience cannot be fulfilling unless the provider understands the nuances of patient care.<\/p>\n

\n
\n

Neha R
\n<\/span><\/span><\/a>Love this Post, its so informative<\/p>\n

\n
\n

Shailesh Patil<\/span><\/a>
\nVery useful guide.
\n<\/span><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Dr Prem\u2019s 7C\u2019s of Patient Care in Medical Tourism, Global Healthcare and Wellness Tourism Seven vital tenets contribute to delightful patient experience in medical tourism and Wellness Tourism. It is just like the seven different colors in the spectrum. You miss one, your patient care system is incomplete. Does your \u2018Care Delivery\u2019 system take into …<\/p>\n","protected":false},"author":1,"featured_media":5587,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3027,24,2644,45,26,34,3037,46,902,42,39],"tags":[3190,345,3070,3191,489,2080,3188,3189,3187,3186],"class_list":["post-5577","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-3027","category-business","category-globalspeaker","category-guide","category-leadership","category-linkedin","category-mar-2022","category-social-updates","category-thoughts","category-training","category-wellness","tag-dr-prem-7pcs","tag-dr-prem-guide","tag-dr-prem-international-trainer","tag-dr-prem-patients-guide","tag-international-patients","tag-medical-tourism-guide","tag-patient-care","tag-patients-experience","tag-patients-guide","tag-wellness-guide"],"_links":{"self":[{"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/posts\/5577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/comments?post=5577"}],"version-history":[{"count":0,"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/posts\/5577\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/media\/5587"}],"wp:attachment":[{"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/media?parent=5577"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/categories?post=5577"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/drprem.com\/timeline\/wp-json\/wp\/v2\/tags?post=5577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}