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There is a problem in my Panasonic dmp-bd65 blue ray disc palyer ,need help?

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I am facing a problem in my Panasonic DMP-BD65 blue ray disc palyer.
It is not loading the blue ray disc properly. whenever I am trying to load the blue ray disc it is showing loading error and then stops loading the blue ray disc. I am not able to understand the problem. If you are able to understand the problem please tell me how to solve this problem as soon as possible.

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