A medical tourism business cannot run without agreements/contracts but its clarity is of utmost importance so as to be beneficial for all parties involved. While as a business provider, you will be eyeing your gains but at the same time you need to be aware whether your contract/agreement is meeting the expectations of customers and partners leaving no room for ambiguity which may land your business in serious trouble in future.
There appears to be no one-size-fits-all service package in this business. As a medical tourism service provider, you may be offering a varied range of combination services for medical tourists. In every step, you will have to sign various agreements and contracts with different stakeholders to ensure uninterrupted support of services in your company.
Given, the wide variation in facilitation services being offered by medical tourism companies, it is always recommended to frame written agreements or contracts with medical tourists and other partners with clear specification of services, responsibilities and duties so that in the end nobody faces unpleasant surprises.
Contract forming parties:
Depending on your business requirements, you are likely to come in agreement with the following:
- Healthcare facilities like hospitals and clinics
- Physicians and specialists
- Travel agencies
- Tour operators
- Case managers
- Destination promoting companies
- Marketing consultants
- Medical tourists
What and what not to include in the contract:
This is the toughest part of contract formation and we assure you thorough guidance on this. Any consensus-based documentation comes with its share of risks and responsibilities which needs to be clearly assessed before adding to the contract.
A contract/agreement in medical tourism should follow international regulatory compliance with complexities arising from international currency exchange, taxation policies and above all serving international clients.
As a beginner, you may not have the foresightedness to frame foolproof contract that would keep all parties satisfied as well as safeguard your business interests and goals. You may come across a number of model agreements online and offline but not a single can be considered as the best fit for you. Your business model is different.
You may need to modify your contracts on a regular basis depending on the market and enforcement of newer regulations. What works well today may not hold forever. Constant updating the agreement terms and policies is required.
Helping you in document management:
Contracts or agreements cannot hold ground without supporting documents. You need to understand which documents are essential in contracts and which one to keep handy. Inability to produce the right document at the right time may turn out to be very costly for your business.
As an expert in this business, we will guide you properly to keep ready all important documents and make proper utilization of them as and when required.
Guiding you in framing contracts:
Given the immense importance of documents and contracts in a medical tourism business, we will guide you in the following aspects:
- Forging long-term business relationships with partners and customers
- Fixing objectives of the contract
- Framing necessary strategies and rules in a contract
- Assessing risks and liabilities
- Guidance to resolution in domestic and international disputes
- Online and social media marketing
We will also help you to develop a strong understanding in:
- Specific terms and acronyms generally used in contracts
- Fixing the start and end date of a contract
- Laying conditions for termination and renewal of contracts
- Handling issues arising from breach of contracts
- Calculation of commissions and payment terms
- The benefits from the offerings of partners and the associated terms and conditions
- Obligations of the business associates
- Credentials of the partners entering into business agreements
In spite of covering all possible areas of dispute and risks, events in a medical tourism business do not always run on expected lines. Managing expectations of the involved parties and having a keen sense of anticipation is important while framing an agreement lack of which may severely damage the business reputation.
Our experts will look after the inclusion of some provisions for flexibility and modifications in the contract like waivers, limitations of liability and indemnity that would protect your business reputation amidst adverse conditions.
With years of experience in helping various types of medical tourism business, you will get the best support in developing a contract enabling you run your business without any jolt. Not only we will help you in framing the best contract but you will also be able to develop in-depth knowledge of agreement-drafting through regular interactions with us that will further help you in safeguarding your future interests.