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A crucial element of the dimension of quality within a hospital is how safe and secure a facility is. Patients enter a hospital and feel vulnerable as their lives are in the hands of the healthcare professionals. Therefore, the only concern they should have in a hospital is how they are going to recover from a condition, and not have to worry about their safety. It is the responsibility of the management of the facility to implement proper protocols to ensure the complete protection and security of all the patients in their care.
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